Danni Health - Online Health Courses Terms and Conditions

Last Updated: Wednesday, 13 December 2023

1. Introduction

Welcome to Danni Health's Online Health Courses. These Terms and Conditions ("Terms") govern your use of our website and participation in our online health courses. By accessing and using our services, you agree to comply with these Terms. Please read them carefully.

2. Medical Disclaimer

We, at Danni Health, are registered dietitians providing educational health courses. Our courses are for informational and educational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. It is crucial that you consult with your healthcare provider before implementing any dietary changes, especially if you have pre-existing health conditions, allergies, or are taking medications.

3. Individual Health Considerations

You acknowledge and understand that individual health factors vary. Our courses provide general information and are not tailored to specific individuals. We strongly recommend consulting your healthcare provider to determine the appropriateness of our recommendations based on your individual health status.

4. Refund and Return Policy

If you are dissatisfied with our courses, you may request a refund within one day (24 hours) of purchase. Refunds will be issued in accordance with our Refund and Return Policy, available on our website. The policy outlines the conditions under which refunds are provided and any limitations on returns.

5. Intellectual Property Protection

All course materials provided by Danni Health are the exclusive property of Danni Health. Unauthorized use, reproduction, or distribution of course content is strictly prohibited. By accessing our courses, you agree not to infringe upon our intellectual property rights.

6. Data Security and Privacy

We take the privacy and security of your data seriously. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy, available on our website. We implement robust measures to secure your data; however, please note that no online platform is entirely free from risk.

7. Changes in Health Recommendations

Health guidelines may evolve, and we reserve the right to update our course content accordingly. We will notify you of material changes, and your continued use of our services constitutes acceptance of the updated information.

8. Global Legal Compliance

Danni Health operates internationally. It is your responsibility to comply with the laws of your jurisdiction regarding the use of our services. These Terms are governed by the laws of South Africa and any disputes shall be exclusively decided by the courts located in South Africa.

9. Indemnification

You agree to indemnify and hold Danni Health harmless from any demands, loss, liability, claims, or expenses made against us by any third party due to your use of the website or services.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Danni Health shall not be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages arising out of or relating to the use of our services.

11. Contact Information

For customer support or inquiries, please contact Danni Health at info@dannihealth.com

12. Effective Date

These Terms are effective as of 13 December 2023. Danni Health reserves the right to modify these terms at our sole discretion, and any material changes will be communicated to you.

By using our services, you agree to abide by these Terms. If you do not agree, please refrain from using our online health courses.

Thank you for choosing Danni Health.

Danni Health - Privacy Policy

Last Updated: 2024/01/18

At Danni Health, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and participate in our online health courses.

1. Information We Collect

Personal Information: When you register for our courses, we may collect personal information such as your name, email address, and contact details.

Payment Information: If you make a purchase, we collect payment information, including credit card details. However, we do not store this information; it is securely processed by our payment gateway.

Usage Data: We may collect information about your interactions with our website, including pages visited, the duration of your visit, and other usage data.

2. How We Use Your Information

We use the collected information for the following purposes:

Course Delivery: To provide you with access to our online health courses and deliver course materials.

Communication: To communicate with you regarding course updates, announcements, and respond to inquiries.

Payment Processing: To process payments and fulfill orders for our courses.

Improvement of Services: To analyze usage patterns and enhance the quality and effectiveness of our courses and website.

3. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to ensure the security of your data, please be aware that no online transmission or storage is completely secure.

4. Third-Party Services

We may use third-party services to support our website and courses. These services may collect and process your information. We ensure that these third parties adhere to privacy standards consistent with our policies.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze usage patterns, and improve our website. You can manage cookie preferences through your browser settings.

6. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in delivering our courses and services. We ensure that these providers uphold privacy standards.

7. Your Choices

You have the right to:

Access and update your personal information.
Opt-out of receiving promotional communications.
Request the deletion of your personal information, subject to legal obligations.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be communicated through our website.

9. Contact Information

For questions or concerns regarding our privacy practices, please contact us at info@dannihealth.com

10. Effective Date

This Privacy Policy is effective as of Wednesday, 13 December 2023 and applies to all users of Danni Health's online health courses.

Thank you for entrusting us with your information. We are dedicated to maintaining the privacy and security of your personal data.

Danni Health - Refund Policy

Last Updated: 13 December 2023

1. Satisfaction Guarantee

At Danni Health, we are committed to providing high-quality online health courses designed to empower and educate. Your satisfaction is important to us, and we offer a one-day satisfaction guarantee to ensure you have confidence in your investment.

2. Refund Eligibility

To be eligible for a refund, you must submit a refund request within one day (24 hours) of the purchase date. Beyond this timeframe, we regret that we cannot offer a refund.

3. How to Request a Refund

To request a refund, please follow these steps:

Send an email to info@dannihealth.com with the subject line "Refund Request."
Include your full name, contact information, and the reason for your dissatisfaction.
Attach proof of purchase (order confirmation or receipt).

4. Refund Process

Upon receiving your refund request, our team will review the information provided. If your request meets the eligibility criteria, we will process the refund within 14 business days.

Refunds will be issued to the original payment method used during the purchase.
You will receive an email notification once the refund has been processed.

5. Non-Eligibility for Refund

Refunds will not be granted under the following circumstances:
Requests made after the one-day refund period has expired.
Failure to provide a valid reason for dissatisfaction.
Instances where the client has not followed the course guidelines or recommendations.

6. Contact Information

If you have any questions or concerns regarding our refund policy, please contact us at info@dannihealth.com

7. Effective Date

This refund policy is effective as of 13 December 2023 and is subject to change at the discretion of Danni Health. Any updates to the policy will be communicated to clients.

Thank you for choosing Danni Health. We appreciate the opportunity to support your health and wellness journey.